Raymon Lifetime Warranty - Include

Raymon Lifetime Warranty

Starting with the 2025 model year, Raymon offers the RAYMON Care program, which provides a lifetime warranty on the frame for the first owner. This warranty covers structural defects in the frame, but does not apply to paint, bearings, or suspension components. Activation is subject to online registration within 90 days of purchase.

For selected e-bikes (Trailray, Tourray, Crossray, Hardray, and Select specification models from 2025), the RAYMON CarePlus program is available, which extends the warranty on the motor, controls, and battery to 3 years. For batteries, the limit is set at 800 charging cycles or a capacity drop below 70%.

The warranty is void in the event of racing or commercial use, improper tuning, or failure to have the bike serviced regularly by an authorized partner.