Need some advice? Didn't find what you were looking for? Don't hesitate to contact us! We answer all emails within 24 hours on business days.


We're here to help you with any questions or concerns you may have about our e-bikes. If you need assistance with finding the right e-bike for your needs, or if you have any questions about the features and specifications of our e-bikes, please don't hesitate to contact us. Our team of experts will be happy to assist you.

If you have an issue with your e-bike, please visit our support page to find the information you need. You can also fill out the contact form on this page to send us a question. We value your feedback and are committed to providing the best possible customer service. Please don't hesitate to reach out to us with any questions or comments. Thank you for choosing our e-bike e-shop!


We're happy to serve you Mo-Fri 10:00 – 18:00 (CEST)
At +420 777 797 011.

Anytime by email at info@greatebike.euWe answer all emails within 24 hours on business days. 
Direct email to

IBAN: CZ 90 2010 000 000 240 006 7238 
Invoice in USD ($) or GPB (£) on request


Write to us here: 

We expedite your e-bikes from the Heart of Europe - Prague, Czechia.